"Not good"

I needed a doctor to call me and they called me for less than a minute and disconnected, didn't give me 2 minutes to attend the call, phone was with me, my ringtone is loud and yet heard nothing due to the duration of the call. I'm very surprised as every person's issue should be taken seriously as it's a GP. Week has gone by and my skin has been left without being looked or prescribed anything. The reception staff need to take the job seriously too. Making mistakes shouldn't be happening. My exzema didn't get any better afterwards. I may have needed some antibiotics but I don't know.