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Outstanding and efficient NHS Service

Story from nhs.uk

"Outstanding and efficient NHS Service"

About: Royal Surrey County Hospital

Rarely do I provide feedback for service. On this occasion, I feel compelled to do so proceeding my appointment today. I was invited to RSCH Max Fac outpatients for a consultation. An x-ray followed then a discussion of the x-ray results. Completed in less than 50 minutes, less time than a catch-up with a friend over a refreshment. Efficiency of service delivered with compassionate professionals. I would highly recommend.

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Responses

Response from Charlotte Pearson, Royal Surrey County Hospital NHS Foundation Trust 3 days ago
Charlotte Pearson
Royal Surrey County Hospital NHS Foundation Trust

Submitted on 30/04/2024 at 13:01
Published on Care Opinion at 13:01

Dear patient,

Thank you for taking the time to share your feedback about your appointment with the Maxillo Facial Outpatients team at Royal Surrey. We're pleased to hear that you found the appointment efficient and helpful and appreciated the compassionate professionals who looked after you. We have shared your positive feedback with the team.

We wish you all the best going forward.

With kind regards from the Patient Experience Team

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