"Excellent practice "

Just used askmyGp online questions which I found easy to use. My question was not urgent so requested phone reply from one of the Doctors , which I received within 12hours , my question was answered to my satisfaction, I will use this method again as I found you have time to gather your thoughts and write them down to be able to answer doctors questions as some time when visiting doctors surgery you forget most of what you were going to ask. I think this is excellent idea. You can request face to face when using the app .