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"My key worker always takes time to ask if I'm okay"

About: HMP New Hall / Substance Misuse Service Inclusion

(as a service user),

If you have a query/problem, inclusion are quick to get back to you and help in anyway they can.

Amy (my worker) is lovely and always takes the time to ask me if I'm okay or if I need anything, always encourages me to believe in myself :)

It could be better if they had more workers and time for groups.

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Responses

Response from Lyndsay Berry, Cluster Manager, HMP Askem Grange, HMP New Hall & HMP Wakefield, Inclusion last week
Lyndsay Berry
Cluster Manager, HMP Askem Grange, HMP New Hall & HMP Wakefield,
Inclusion
Submitted on 23/04/2024 at 16:23
Published on Care Opinion at 16:23


Thank you for your feedback

Its good to hear of the positive experience you have had when engaging with Inclusion

I will ensure the feedback is passed on to Amy and the wider Inclusion team

Thank you

Lyndsay

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