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Above & Beyond Care

Story from nhs.uk

"Above & Beyond Care"

About: Airedale General Hospital

Recently spent 5 days in Airedale for a broken ankle operation. The level of care from all departments was above and beyond any reasonable expectations. Anaesthetists, surgeon, doctors, porters, ancillary staff - all were superb. Even the hospital catering was excellent. The Airedale NHS staff can all be justly proud of the service and care they provide. All NHS staff deserve so much more praise and remuneration than the current Conservative Govt give them. Thank you from a very grateful patient.

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Responses

Response from Airedale General Hospital last week
Airedale General Hospital

Submitted on 25/04/2024 at 10:42
Published on nhs.uk at 10:42

Dear Roger

Thank you for sharing your positive feedback with us. I am pleased that the level of care you received was above and beyond your expectations and that you found our staff to be superb.

It is always lovely to receive comments of appreciation which, amidst the constant pressures in the NHS, are a real boost to staff morale. I firmly believe we are fortunate at Airedale to have such dedicated, caring and professional staff, and it is always reassuring to have this belief confirmed. I will ensure that the staff are made aware of your kind words of appreciation.

I wish you well in your recovery.

Janine Ashton

Patient Experience Officer

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