Attempted to make an appointment for a routine/known health issue. Advised no appointments given outside of 8am or 1pm, (despite website stating otherwise). In April NHS contract changes for GPs 2023/24 outlined that this system is no longer permitted without providing patient further advise or referring to another provider/care offered. No other solutions given. No help provided except advised to complain.
Thanks to S**** the receptionist.
"Call back tomorrow. "
About: Trentside Medical Group Trentside Medical Group Netherfield NG4 2NJ
Posted via nhs.uk
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