Shockingly bad experience. After checking in and queueing patiently for 3 hours, I enquired strongly and it was finally apparent I wasn't in the system correctly, at least in the nurses system, so I was starting the queue after 3 hours waiting in vain. This systemic issue is abysmal , especially given it's something that could have been fixed very easily and shouldn't even occur in the first place!!!!
"Terrible system in AEC"
About: West Middlesex University Hospital West Middlesex University Hospital Isleworth TW7 6AF
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››