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"Non Existant Menopause Training When It Matters!"

About: The Jenner Practice

I attended a smear test with a nurse that has no training in menopause and conditions relating to this that. Namely the common geno urinary syndrome (g.u.s.) which results in thining tissues around the area where samples need to be taken. I made the nurse aware of my condition before she started. However, I endeavoured unessary pain during the test and 4 days after due to the lack of knowledge, skill and experience of the nurse. It would be a great improvement if the practice trained nurses taking smear tests specifically along with g. p.s on the subject of menopause.

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Responses

Response from The Jenner Practice 2 weeks ago
The Jenner Practice
Submitted on 29/04/2024 at 14:41
Published on nhs.uk at 14:41


Dear Patient

Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact

Kind Regards

Patient Experience Team

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