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"They made me feel safe, educated and comfortable."

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

Today I had the coil fitted, I was nervous to begin but the doctor and nurses made me feel very comfortable and were very attentive during the process.

It was no where near as painful as I thought it was going to be, quick and easy. Just a aching/pressure type feeling to pop in but it was over in seconds.

I went alone which made me more nervous but I can not fault the staff one but, they made me feel safe, educated and comfortable.

You hear a lot of opinions before having the coil fitted but I would ignore them all, the experience is absolutely fine!

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last week
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion
Submitted on 25/04/2024 at 14:07
Published on Care Opinion at 14:07


picture of Andrew Garratt

Hi Imo1984,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that your coil fitting appointment went well and the staff made you feel comfortable and calmed your nerves. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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