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"no compassion "

About: Pemberton Surgery

Took me 2 years to get the courage to speak out about my anxiety . walked into my appointment The doctor didn’t even want to hear about my problems just straight away told me to read helpline numbers without even hearing about my situation . I was absolutely heartbroken as I sat there he showed no empathy or interest in even listening to what i had to say.

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Responses

Response from Pemberton Surgery 3 weeks ago
Pemberton Surgery
Submitted on 23/04/2024 at 09:05
Published on nhs.uk at 09:05


Dear patient,

Thank you for your feedback and I am sorry that the experience you had was not to your satisfaction. If you would like to contact me or one of our management team, we can discuss the issues with you and try to resolve them. Thank you Practice Manager

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