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"Privacy"

The staff were all polite and friendly. My concern is that I did not feel I had sufficient privacy when discussing my treatment. Very easy to overhear the patient in next alcove who was answering intimate questiond.Discussion with the Consultant felt rushed before and after procedure. Cutains only half drawn and directly onto a busy corridor. Staff desks lined up along the wall looked 2nd class and that the hospital was short of space or organisation.

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Responses

Response from Cobalt NHS Treatment Centre last week
Cobalt NHS Treatment Centre
Submitted on 25/04/2024 at 17:35
Published on nhs.uk at 17:35


Hi Sam, thank you for taking the time to leave us your honest feedback. We are sorry to hear about your experience, we would appreciate the chance to speak to you further about this. If possible please could you give us a call 07341491548/01912703250 or let us know they best way to contact you by emailing danielle.lowdon@ramsayhealth.co.uk. Thank you, have a good day.

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