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Excellent care and compassion

Story from nhs.uk

"Excellent care and compassion "

About: Royal Blackburn Hospital

I would like to thank everyone on ccu for the excellent work and compassion show for my wife everyone in that department were so kind and caring noughing was too much they was there for us every minute of the day and night they showed true feelings and and deadaction to there job so professional and so understanding even in our darkest hour they were there for us truly a remarkable department me and my family can't thank you enough for the care and compassion they showed towards my wife and my self .thank you so much

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Responses

Response from Royal Blackburn Hospital last week
Royal Blackburn Hospital

Submitted on 22/04/2024 at 09:10
Published on nhs.uk at 09:10

Dear Graham,

Many thanks for your taking the time to provide your feedback regarding the care provided to your wife on the Critical Care Unit at Royal Blackburn Teaching Hospital. Our staff always strive to deliver, safe, personal and effective care and it is lovely to hear of the compassionate and understanding way that your wife was cared for by all the staff.

If there is anything further you would like to tell us about this experience then you can contact the Patient Experience team by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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