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They sorted my appointment out

Posted By correspondencedz64

"They sorted my appointment out"

About: Barnstaple Health Centre / Barnstaple Sexual Health

(as the patient),

Arrived today for my appointment. There was a mix up with it but the ladies on reception were so understanding, helpful and lovely they sorted my appointment out. Both nurses were also very nice and made me feel calm. I have been worried about this appointment and was grateful for how I was treated.

Thanks ladies :)

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Responses

Response from Hannah Hill, Administrator (Northern Services), Sexual Health (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 weeks ago
Hannah Hill
Administrator (Northern Services), Sexual Health (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 22/04/2024 at 12:30
Published on Care Opinion at 12:30

Dear Correspondencedz64,

We are so pleased to hear that you found the reception staff to be understanding, helpful and lovely when arranging your appointment. Once seen, it is lovely to know that you felt calm and were grateful for how you were treated during your visit. We always strive to provide the best care to our patients.

If you need to book a follow up appointment, please call us on 0300 303 3989 Monday-Friday 8:30-5pm or visit our website at https://www.devonsexualhealth.nhs.uk/

Best wishes

Hannah

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