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The perfect mix of professional and friendly

Posted By Donna926

"The perfect mix of professional and friendly"

About: Royal Alexandra Hospital / Radiology

(as a service user),

I attended RAH radiology for a CT colonography. This is a very unpleasant procedure however the 3 members of staff, (3 women, can’t remember names), were so reassuring and had me completely at ease. They were the perfect mix of professional and friendly, making what could have been an awful procedure so much easier. It really does make a big difference. Thank you ladies. 

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Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last week
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 24/04/2024 at 13:50
Published on Care Opinion at 13:50

picture of Kevin Torbet

Dear Donna926

Thank you for taking the time to leave us your feedback on Care Opinion.

I was glad to hear the staff were able to put your mind at ease prior to your procedure and showed a caring and compassionate nature throughout your stay.

I will be happy to pass on your thanks to the team who I'm sure will be touched to hear you had such a positive experience while under their care.

Kind regards

Kevin

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