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Very Professional Service

Story from nhs.uk

"Very Professional Service"

About: Wansbeck Hospital

I attended for a Cystoscopy Procedure the Nurse Practioner who carried out this treatment was professional and experienced and most of all made me feel at ease in a very stressful process. Bother her and her team were so good at there job it was impressive to see. Visit to Wansbeck excellent in every way easy to park, easy to find department however most of all the treatement from checking in at receoption to actually receiving the treatment was 1st class - thankyou

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Response from Wansbeck Hospital last week
Wansbeck Hospital

Submitted on 19/04/2024 at 12:59
Published on nhs.uk at 12:59

Dear Dot,

Firstly, thank you for taking the time to leave us a review.

It has been a pleasure to read that the Nurse Practitioner that carried out your cystoscopy procedure made you feel at ease, was professional and that both her and the wider team were very good. Also, thank you very much for your feedback regarding the parking and ease of finding the department at Wansbeck General Hospital. Your comments are greatly appreciated. We will share your review with the staff and departments that you have mentioned.

Best Wishes,

The Experience Team

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