"I am very thankful to the doctor who saw me today"

I needed an emergency appointment today around 5pm. The receptionist I spoke with (I wish I took his name) was ever so helpful and pleasant to talk to. He explained the process and assured me that a doctor would call. And a doctor called within 20 minutes and he offered to see me straightaway. I am so impressed by how the doctor listened to me and how he explained the possible causes of my problems. He arranged further tests and referrals. He asked some very interesting questions and he went way beyond just prescribing some medicine. I left the surgery feeling in good hands.