"Terrible! Can’t believe it "

Whipps cross and royal London hospital

Waited hours to be seen at Whipps cross- told I need to go to royal London hospital by ambulance to get an mri and they called them and let them know

Waited from 4pm. By 8pm we finally had got an ambulance and taken to royal London hospital

The ambulance driver took us around ( both of us having mobility issues walking around the hospital to about 7 different areas)

Then he left us in a random corridor and waved

I went and asked for medication - they said they’ll get right on it

Half an hour later I asked again, the woman asked who me and the other guy were. They hadn’t 1. Checked us in here or knew who we were 2. Even put forward I needed painkillers

A nurse/ doctor walked us to same day emergency care and told us to sit down and we will be called, but there is a wait

Half an hour later I asked for anti anxiety meds ( which I still haven’t had it’s now 22:38) - she asked who we were !!!!!! The previous doctor/ nurse didn’t even check us in here and told us to wait

Overheard the receptionist on the phone saying we were from whipps cross and needed mri and I overheard her talking to someone saying they weren’t aware in mri!!!!!! So what the f is happening ?!?!?! At 4-4:30 I was told they called royal London hospital

It’s now 10:30 and I probably won’t be seen for hours if they even know who we are

Left everywhere by different people who didn’t want to deal with people. No one dates or fixes the issues and just pushes you on different people without informing anyone