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Amazing personal, kind care

Story from nhs.uk

"Amazing personal, kind care "

About: Royal United Hospital

The nurses who saw me today in urgent care were absolutely lovely. Thank you for being so kind to me. I am no allowed to name you but hopefully you will read this and told that you made my day. Thank you for being there and looking after so many people day in day out. Also the lady who booked me in at reception was also so kind and reassuring. Absolutely incredible level of care from everyone I interacted.

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Responses

Response from Royal United Hospital last week
Royal United Hospital

Submitted on 22/04/2024 at 12:42
Published on nhs.uk at 12:42

Dear Ms Leaman.

We thank you for your comments about your recent care at the RUH and will forward these on to the Emergency Department team who, we are sure, will be very grateful for your kind words.

With best wishes, The Patient Experience Team.

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