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Thorough care

Story from nhs.uk

"Thorough care"

About: Iridium Medical Practice, Richmond Pcc

I attended today following a telephone consultation to discuss routine blood test results .The Doctor was excellent; he explained clearly and has referred me to hospital for further investigation. The process of following up tests has involved several different staff and all have been prompt and very professional. It has been easy to access further action and support from Iridium, most of which I have done online through the NHS App.

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Responses

Response from Iridium Medical Practice, Richmond Pcc last week
Iridium Medical Practice, Richmond Pcc

Submitted on 18/04/2024 at 17:23
Published on nhs.uk at 17:23

Dear Janice,

Thank you for your positive review. We really appreciate it. We are glad to hear that you enjoyed your experience with us. Our staff have been working really hard to make sure that our patients get the best care and we will share your feedback with them.

Thank you for also providing feedback on the NHS app - we are pleased you have been able to access our online services.

Kind regards,

Practice Management Team

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