"Hopeless System"

I have been reading previous reviews about the new Triage system which I believe started in Jan/ Feb of this year. I find like a lot of the other reviews that this current system is a step or three backwards. Patients having to put down ailments that has nothing to do with why they are trying to make an appointment just to get through the triage system. I've just tried to book a blood test and was going around in circles for 10-15 minutes so I gave up. I will find an alternative venue. God knows what I'll do if I really become ill with this system. By the reading of some of the reviews of the new triage system I think a lot of patients are running out of patience.