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Great Service

Story from nhs.uk

"Great Service "

About: Country Park Practice

This time I did not even bother using the new app , it's so annoying. I called @ 8am ,2nd in the Que, receptionist answered within 5 minutes, I explained the reason for my call, receptionist was polite and professional, offered me a face 2 face appointment 4 the same day, i requested a phone appointment 1st, no problem, 9.30 Doctor called , as I was at work I was given the option to send images of my symptom b4 medication could be given, Dr text me a secure site to send images , within 5 minutes of sending images DR called me back and agree ed to provide me with medication and even offered to send the prescription to a pharmacy close to where I was. very good fast efficient service ....Thank you

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Responses

Response from Country Park Practice last week
Country Park Practice

Submitted on 19/04/2024 at 13:37
Published on nhs.uk at 13:37

Dear Keith,

Thank you so much for sharing your positive experience. We're thrilled to hear that you found our service to be fast, efficient, and accommodating to your needs.

Providing timely and effective care is always our priority, and we're glad to know that you felt supported throughout your interaction with us. If there's anything else we can do for you in the future, please don't hesitate to reach out.

Kind Regards,

Country Park Practice

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