"No one answers the phone."

I have been ringing on and off since 9am this morning to the Stoke hospital. I have rang Physiotherapy Department and the main switch board. No one at the hospital is picking up the phone. This isn't the first time I have had this trouble, I rang one or two weeks ago the same no answer problem. Today I have also been ringing Stafford hospital in the hope main switchboard will answer. But no , this is ridiculous. I dont even have an email to contact . What do I do? There are receptionist's , doctors secretary's and main switchboard operators , throughout a whole day not one person answers.