"Poor-slow service"

About: Manor Hospital Manor Hospital Walsall WS2 9PS

Posted via nhs.uk last week

Attended an and e 5:30am. Relatively quiet could count 5 people in waiting area. It took 13 minutes to be seen by nurse who did nothing but take blood pressure and ask what medication was on. No details of what to do or what treatment would be needed. Just take a seat. Still sat waiting 1hour and 55 mins.
Reception staff asked at 1 hour and 25 how long to be met with no long. Yet still waiting. Appalling service - new an and e built by nurses for nurses to aid efficiency is a joke. It is no better than the previous.

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Manor Hospital

Submitted on 18/04/2024 at 09:13

Published on nhs.uk at 09:13

Thank you for your feedback I am sorry this was your experience on the day in question. Whilst waits are not perfect, the Trust does perform well against national comparators for emergency care waits.
Your feedback is however valuable to us and should have any future concerns please do not hesitate to contact us via 01922 656463
Regards Garry
Garry Perry
Associate Director
Patient Voice

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Manor Hospital

Activity

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Poor-slow service

"Poor-slow service"

Responses

Keyboard Shortcuts