"Gone down hill."

I've been a patient with this practice for many years and always had good care but since the appointments system changed to only dady to day appointments it is almost impossible to get an appointment. I'm a chronic kidney patient with Lupus and several other health problems. I'm constantly told by my consultants at hospital to go Immediately to my Gp if I'm unwell or have new symptoms. Today I made 172 attempts to get through from 8am to 8.20am only to be told once again that all appointments had gone because they close for half day today. What happened yesterday when I did the same thing....no appointments. I doubt therewillbe any tomorrow either. I know for a fact they keep taking patients on but can help the ones they have already. What's the point? This review will probably not even get a response from anyone in the nhs definitely not Albion practice. The whole system is flawed and needs to be changed no wonder A & E departments are on their knees trying to cope with patient constantly told to go to hospital with problems the GPS should be handling.