My daughter had severe vomiting, so 111 advised to take her to the Urgent care centre. I was advised we had been booked in, and they were expecting us. Arrived at 20.30, due to the lack of staff , it took 10 min wait to check in.
Many people came well after us, and was called in, and treated. No triage call, nothing. Freezing cold waiting area.
We waited 4 hours, still not been called, and when I asked the receptionist the simple answer was that 'Everyone has been"! I was told that still there were people before us, so we decided to leave.
I am going to spent the whole night caring for my sick girl.
What is the point paying tax when we can get the treatment when it is needed?
"Long wait, ridiculous system "
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