"Appointment system "

I recently had an unfortunate experience with the appointment system at a GP practice. Despite of logging and calling several times during their operating hours, I was unable to reach anyone to schedule an appointment. When I finally did get through, the receptionist advised she can not book the appointment call 111 if you are in too much pain . The lack of accessibility and long wait times for appointments are deeply concerning, especially for those in need of immediate medical attention. The GP practice needs to address these issues promptly to provide better service to its patients.