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"Ripped Off"

About: Nuffield Health, Wolverhampton Hospital

Second consultation which was completely pointless as no help given for my problem. Fobbed off to a different department. Got charged for first consultation but this was my second. 5 minute appointment with no help or guidance except correct your posture. It's absolutely disgusting that 1 have an appointment that lasted 5 minutes with no help at all. 2. Been charged for being a new patient but its a follow up appointment but how can you justify a 5 minute appointment for £200.

Wish we could all be on his money. £2400 a hour. Would of got better help from my young daughter

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Responses

Response from Nuffield Health, Wolverhampton Hospital last week
Nuffield Health, Wolverhampton Hospital
Submitted on 23/04/2024 at 15:19
Published on nhs.uk at 15:19


Dear Patient,

Thank you for your review and we are very sorry to read you are dissatisfied with the quality of a recent appointment at our Hospital.

If you are unhappy with any element of your care with Nuffield Health our full complaints and feedback procedure can be found here: https://bit.ly/3CD8eqt

Once received we'll make sure any complaint is investigated as outlined in the link above.

With regards,

The Nuffield Health Wolverhampton Hospital Senior Management Team

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