"Terrible service "

Waiting on test results, gave them a call and they had received them but decided not to pass them on or offer any further treatment. If your in significant pain its not a lot to expect some contact ,pass on results,offer more options. It seems they have no interest in patient care. That's not great for a gp practice , not sure how I'm meant to proceed . It's a good job I rang them ,or they would have left me hanging. At least now I know I'm waisting my time here.