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I could not have been better looked after

Posted By jeffreytilt

"I could not have been better looked after"

About: University Hospital Hairmyres / Endoscopy

(as a service user),

This is the second time I've had this procedure carried out.

From the time I arrived to the time I left I could not have been better looked after.

The procedure itself took just over an hour and I  was made to feel totally at ease.

The surgeon, Mr Denley, and the rest of the team (sorry I  can't remember their names) were both very professional and delightful  - thanks to you all.

All the staff from arrival to departure couldn't have been nicer and the tea and pieces were delicious.👍👍👍

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire last week
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 19/04/2024 at 09:15
Published on Care Opinion at 09:15

picture of Lise Axford

Dear jeffreytilt

Thank you for taking the time to share your positive comments following your procedure.I will share your feedback with Mr Denley and the wider team who will appreciate knowing that you were put at ease and that all staff were professional.

I hope that you are recovering well and thank you again for your kind words.

Best Wishes

Lise

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