"Brilliant service"

Until January/February 2024, both my wife and myself have recieved excellent service from the partner doctors and practise nurses However, my recent experience with the surgery, with the receptionist (lying to us) locums (not knowing what is going on) and unknown nurses (not knowing how to give a diabetic review), has been atrocious.

What has happened recently to Dr. w., Dr. w., and Dr. r., as well as Nurse S p.? The practice is now a complete shambles without them and in the hands of locums and unfamiliar nurses, who do not have any idea what is going on.

Parson Drove was the best doctors practice I have ever been with - by far. Agreed, it has been a little more testing to get an appointment, however I would suggest this is because the practice is so popular. Personally, I have never had a problem with medication not being suitable or on time. It is a big mistake to substitute the partners with locums, as the personal contact is lost. It is true to say that I probably wouldn't be around to write this review, if Dr. w. had not referred me for my operations, in the timely manner that he did. Many thanks to the previous team, they were brilliant!