I have had at least 5 plus different GP surgeries in the past, I just wanted to say I am super impressed with the service and care I get here, not "just from the GP" but also staff, I visited this morning (17/04/2024) and was sitting in the waiting area, after signing in at the machine, the receptionist, literally called me out by my name to say hi and ask how I am. I felt very special, this was at 9 am (17/04/2024) and she was super busy, she also said goodbye to another gentleman. I was also greeted by another staff who was walking past, he is super impressive and always says hi for a few seconds. I love the ease of contacting via forms, I know the doctor was very busy today but within minutes of filling out the form, she saw me face to face at 9 30 am. I wish all the other surgeries would follow this surgery examples. I remember in the past other GP's its impossible to get an appointment, you call sharp at 8 30 and keep getting busy signal, to be let down after they pick up and say all same day appointments are gone and go to walk in centre orA & E, all of them are not disabled friendly, not easyto walk inwhen they open and stand at window, they always sound like a parrot, but I have never ever had any issues here since 2018with this surgery, Patients App is brilliant for most needs, I never have to call and wait on hold, I can easily submit my blood pressure readings online. Super easy to get treatment and I get heard, it never a one way conversation with a doctor and I never get brushed off because other patients are waiting. I get an amazing care and treatment here. A*******
"Exceptiional service"
About: Ancoats Urban Village Medical Practice Ancoats Urban Village Medical Practice Manchester M4 6EE
Posted via nhs.uk
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