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Care Opinion

Careful and professional service

Story from nhs.uk

"Careful and professional service"

About: Manchester Royal Infirmary

I attended A&E after falling during the Manchester marathon. The attention I received was excellent; thorough yet still very friendly. Options were given to me regarding which procedures could be used which were clearly and carefully explained. Everyone involved in the treatment was excellent, again explaining what was about to happen. A special mention to the A&E doctor who led the process and also organised sandwiches and tea during our stay at the hospital. Thanks again to all involved.

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Responses

Response from Manchester Royal Infirmary last week
Manchester Royal Infirmary

Submitted on 17/04/2024 at 14:51
Published on nhs.uk at 14:51

Thank you for your positive comments posted on the NHS / Care Opinion website regarding the care you received at A+E at MRI.

It was very kind of you to take the time to write and compliment the staff as it is always good to receive positive feedback which reflects the hard work and dedication of our staff.

I can assure you that we have passed on your thoughts to the Head of Nursing who will share your comments the staff involved.

Yours sincerely

Richard Medway

Patient Experience Team

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