After nine phone calls and not able to get an appointment. I had no choice but to go to a walk-in centre to get seen. Then eventually getting a scan , having to go to the same procedure to get results. I’ve still not got them . The receptionist has just hung up on me. I am understandably very frustrated and concerned about my results which the receptionist should have taken into account. I understand that all calls are recorded, please listen back to this recording and tell if that was justified.
"Bad Practice "
About: Churchside Medical Practice Churchside Medical Practice Mansfield NG18 1QB
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››