"What is the point"

Have wanted to see a doctor face to face for over 12 months now to discuss several problems but to no avail. Now in my 60s and have been put on 2 life long tablets over the phone which i'm not happy about. I can see that work is been done behind the scenes by my online medical records but face to face contact to discuss my issues and treatment might help put my mind to rest.

Getting through to the practice by telephone is an absolute joke so requires a extra trip to surgery to try and book a phone call appointment at the desk if your lucky.

Put in my first request on Anima today as no one answering phone so will see how that goes but not holding my breath.

Whats gone wrong? Practice has been fine until Valens have taken over and now you cant get an appointment.

Doctors themselves have been great in the past when i have seen them but are they now all working from home?

Totally lost faith in the practice now and not what i need at my age.

Sort yourselves out please.