"Despairing "

I would give zero stars if one could. The front/ reception team are an unhelpful bunch!! The patronising is real. I can’t remember ever having a good impression since I’ve been a patient! First call explained my situation and was told to use e-consult. After one week waiting no one replied to my e-consult request. Back on the phone oh dear …Been for one month calling and trying to get 1 form filled by GP and after 1 e-consult request not replied 4 emails back and fourth and 3 calls been told the doctor that fills in forms only does consultation on Wednesdays therefore need to wait another week because he will call me to fill in the form! One month in this shenanigans not allowing me get medical attention for my health issue is despairing…