"Recruitment office experience"

I am profoundly disappointed and frustrated by the lack of professionalism displayed by the recruitment team at Oxford Health NHS Trust. Despite my wife successfully passing the interview and receiving a conditional offer letter, their communication has been utterly lacking. We diligently sent all required documents via email, but there has been no acknowledgment of receipt, let alone any progress updates.

Despite numerous attempts to follow up, we've been met with radio silence. It's disheartening, especially considering the promising opportunities elsewhere that we turned down in favor of this position. My wife, who secured roles at Oxford JR Hospital and Berkshire NHS, is now left regretting our decision.

The one time my wife did manage to connect via phone with someone from the recruitment team, she was met with rudeness and dismissiveness. Subsequent attempts to reach the same individual have been futile, with calls either being ignored or deliberately redirected. It's a stark contrast to the level of professionalism we've come to expect, having lived in the UK for the past decade.

It's disappointing that such a reputable institution would fail to demonstrate even basic courtesy and responsibility. All we can do now is hope for the best, but the lack of transparency and communication leaves us feeling uncertain and frustrated about the future.