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"A new low "

About: Florence House Medical Practice

The GP (Dr. Cannot be named) clearly thinks concussion is least of seriousness/ importance category since the "afternoon" appointment (phone call) was last on his list just 30 minutes before home time/ clinic closure at 6pm. The appointment felt more like an arguments and less like practitioner trying to help. Remarks like " but you don't have brain damage", " concussion is something football /rugby players get". Doctor was clearly unaware that I've been to A&E or am currently not working as not fit for work, despite having all records available in front of him. Not professional at all. Felt like I was being gaslit. No passion for his profession at all or willingness to help. Been told to seek help elsewhere but it's up to me. Shocked doesnt sum this experience

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Responses

Response from Florence House Medical Practice last week
Florence House Medical Practice
Submitted on 17/04/2024 at 09:29
Published on nhs.uk at 09:30


I am sorry that you are unhappy. Please contact the surgery to discuss this in detail with the manager and GP. We would always advise accidents, especially head injuries to attend Accident and Emergency to be assessed.

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