Had Health check message on my phone to book appointment for health check.
Made appointment for Wend 28/02/2024 at 8:30am
Booked in reception and told to sit down.
waited until 9am - no one explained to me there is a long wait or any issues just left sitting in Limbo, at which point I just walked out, phoned the helpline for Nexus health group, booked a call back.
Over half an hour later I get a call back and explained the situation to them, told they would speak to a manager please hold.
15 minutes later still sitting here like a lemon listening to god awful phone music.
That's enough for me, Never in all my life ever come across such shoddy and awful service, hasten to add I will have nothing more to do with this surgery or anything to do with Nexus Healthcare ever again.
"Awful Service"
About: Nexus Health Group Nexus Health Group Elephant and Castle SE1 6JP
Posted via nhs.uk
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