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"Delay"

About: Stepping Hill Hospital / Fracture Clinic

(as the patient),

At the time of writing, I had been waiting for over 2 hours for a scheduled appointment.

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust last week
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust
Submitted on 22/04/2024 at 12:13
Published on Care Opinion at 12:13


Good morning,

Thank you for taking time to share your recent experience with us following your wait in the Fracture Clinic. I was sorry to see that you had incurred a significant delay.

This feedback has been shared with the team Manager who will discuss in their team huddles to look at improving communication and management of wait times within the department.

Kind regards,

Patient Experience Team

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