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"St Mary’s"

About: Lakeside Healthcare Stamford

After requesting a prescription renewal I was asked to make an appointment to see a named doctor. After a 10th in the queue phone call I was given an appointment to see another GP a fortnight later. This appointment went well and the medication was prescribed but not available at the pharmacy until three days later. I have now received it and using it as advised. Results not yet apparent.

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Responses

Response from Lakeside Healthcare Stamford last week
Lakeside Healthcare Stamford
Submitted on 19/04/2024 at 08:45
Published on nhs.uk at 08:45


Dear Mr Campbell,

Thank you for sharing your experience with the practice.

The dispensary team work to a standard operating process for 5 day turnaround for processing dispensing patient's prescriptions, so I am very happy to hear that the team were able to process your prescription in 3 days.

Kind Regards

Emma

Patient Services Manager

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