"Absolutely shocking"

My son has had a temperature for six days. Rang the doctor for an appointment only to be told there are too many people on the queue and to call back tomorrow. The next day it was the same response. Called 111 who, after a lot of questions, said he needed to be seen by his doctor the same day and to call for an appointment. I have a poorly child and my only option for him to be seen is to take him to an and e, when in reality he probably needs a course of antibiotics. Shocking service.