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Friendly & efficient

Story from nhs.uk

"Friendly & efficient"

About: The Dekeyser Group Practice

Phoned to make appointment at 8am. Message informing me that appointments released during the day was helpful. Phoned back at 9.55 am. Got straight through to a friendly and efficient receptionist who only asked the necessary questions before allocating me an appointment for later that day.

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Responses

Response from The Dekeyser Group Practice last week
The Dekeyser Group Practice

Submitted on 16/04/2024 at 10:52
Published on nhs.uk at 10:52

Thank you for posting your positive comment regarding our receptionist staff. We are glad you managed to book an appointment without having to phone at 8am.

We will pass on your comments to our team, who are always pleased to receive such positive feedback

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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