"Very unprofessional receptionist"

After trying for over 3 weeks to get an appointment via their recommended e consult and call by 8am with no success, I tried to go into the surgery personally to get an appointment. Only to be told call at 8am or attempt another e consult form which opens at 8am and closes at 8:05am. I can not make an appointment in advance so was basically told it’s just bad luck. This is totally unacceptable and Bharani need to look at their first point of call to be more professional and at least understanding that people are not coming to the surgery for a little chit chat but are desperate for medical professionals advice not to be interrogated or harassed by the receptionist.