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I received gold standard care

Posted By Amelie33

"I received gold standard care"

About: Forth Valley Royal Hospital / Outpatients Antibiotic Therapy (OPAT) Neurosciences (DCN) / Neurosurgery

(as a service user),

My experience on the DS in Ward 230 at the Royal Infirmary of Edinburgh and the OPAT clinic at Forth Valley Royal Infirmary:

I underwent spinal surgery for decompression of lumbar vertebrae and evacuation of a spinal abscess.

Every member of staff that I encountered during and following this procedure were exceptional. They were kind, compassionate and kept me informed of my condition through every step.

As a retired nurse, I feel so proud to be part of the NHS. I recognise the gold, standard care that I received.

The skills of all the practitioners I encountered were amazing. I will be eternally grateful for the care I received.

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Responses

Response from Joseph Mutasa, Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh, NHS Lothian last week
Joseph Mutasa
Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 18/04/2024 at 11:46
Published on Care Opinion at 13:10

Dear Amelie 33

Thank you for taking time to share your experience in relation to the care you received in ward 230

I hope your recovery from surgery is going well.

I am pleased to learn of the compassion and kindness you received from ward 230.

I have shared your feedback with Keira, senior charge nurse and all the team on ward 230. I am sure they will feel a great sense of pride.

Kind regards

Joseph

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Response from Louise Binnie, OPAT Specialist Nurse, NHS Forth Valley last week
Louise Binnie
OPAT Specialist Nurse,
NHS Forth Valley

Submitted on 19/04/2024 at 08:56
Published on Care Opinion at 08:56

Dear Amelie 33,

Thank you for lovely post regarding your experience during OPAT in Forth Valley Royal Infirmary.

We are delighted to hear you had such a positive experience of OPAT, and that you felt well cared for by all members of staff.

We hope you continue to improve through your recovery journey.

I'll be sure to share your kind comment with the whole OPAT team.

Kind Regards,

Louise

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