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Made an anxious patient feel amazing.

Posted By Duchess80

"Made an anxious patient feel amazing."

About: Aberdeen Royal Infirmary / Neurosurgery (Brain and Spinal Surgery)

(as the patient),

I would like to express my thanks and gratitude to Ward 205 Neurosurgery for the amazing treatment, kindness and respect during my stay in April 2024.

From Surgeon Mr Wilkden and his team, nursing staff, catering staff and domestic cleaners. Made an anxious patient feel amazing.

I thank you.  

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Responses

Response from Claire McNab, Senior Charge Nurse, Neurosciences, Surgical Division, NHS Grampian last week
Claire McNab
Senior Charge Nurse, Neurosciences, Surgical Division,
NHS Grampian

Submitted on 17/04/2024 at 14:49
Published on Care Opinion at 15:01

Dear Duchess80

I am so pleased to here the team here in ward 205 Neurosurgery helped ease your anxiety and made your stay in hospital a positive experience. It is great for all the staff to receive such positive feedback, it warms our hearts knowing we have helped you through a challenging time.

Claire McNab Senior Charge Nurse ward 205 Neurosurgery.

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Response from Fiona Whyment, Nurse Manager, Surgery 4 (Surgical Division), NHS Grampian last week
Fiona Whyment
Nurse Manager, Surgery 4 (Surgical Division),
NHS Grampian

Submitted on 17/04/2024 at 15:39
Published on Care Opinion at 15:39

Deat Duchess80

Many thanks for taking the time to give such lovely feedback to the team in 205 Neurosurgery. I am pleased that they were able to ease your anxiouness and make you feel better. I will certainly make sure the entire team are aware of your fantastic feedback.

May I take this opportunity to hope you are recovering well from your hospital admission.

best wishes


Fiona

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