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Good a&e experience

Story from nhs.uk

"Good a&e experience "

About: Ealing Hospital

I attended a&e for acute chest pain. Everyone from the triage nurse, to the student nurse and the junior doctor were great. I expected long waits but was in and seen by a doc in 30 mins, tests run and discharged in 3 hours.

Thank you

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Responses

Response from London North West University Healthcare NHS Trust last week
London North West University Healthcare NHS Trust

Submitted on 16/04/2024 at 14:19
Published on Care Opinion at 14:19

Dear Service User,

Many thanks for leaving your feedback following your recent A&E visit at Ealing Hospital. I was happy to read that it was a positive experience despite you experiencing acute chest pain. It is always a pleasant surprise when we do not have to wait long during a hospital visit and I am glad that your experience was a swift one.

I have shared this feedback with the team and they are very thankful for your kind words.

I hope that you are recovering well at home and feeling much better.

Best wishes,

Leanne Fernandes - Patient Experience and Engagement Lead

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