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They all really care

Story from nhs.uk

"They all really care"

About: The Leckhampton Surgery

I had an appointment today with a doctor I have never met but have previously spoken to on the phone. On the phone he was caring, compassionate and really helped me. In person these characteristics were in plain evidence.

I have never had a bad experience with the doctor or the nhs - that we are asked to leave feedback now sort of bothers me.

The medical teams I have seen have all been wonderful and it’s clear to me they do the job because they care and want to help.

I couldn’t be more grateful.

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Responses

Response from The Leckhampton Surgery last week
The Leckhampton Surgery

Submitted on 16/04/2024 at 08:31
Published on nhs.uk at 08:31

Good Morning

Thank you for your kind words. Feedback does boost the morale of the surgery but it is now in our contract that we have to seek feedback from our patients officially.

Thank you for taking the time to feedback once again, it is very much appreciated.

Kind regards

Leckhampton Surgery

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