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Super friendly and put me at ease

Posted By Baker1

"Super friendly and put me at ease"

About: Sidwell Street Clinic / Exeter Sexual Health

(as the patient),

I found having my Mirena coil inserted really painful and a traumatic process. Therefore I was really worried about having the coil removed.

However, there was nothing to worry about. The consultant has removed my coil along with the nurse were both super friendly and put me at ease. The process of having the coil removed was much less painful than having it inserted.

My appointment was on time the waiting area and treatment room were both clean and tidy. Overall a great experience.

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Responses

Response from Judith Sumner, Receptionist - Exeter Sexual Health Service, Sexual Health Service - Exeter, Royal Devon University Healthcare NHS Foundation Trust last week
Judith Sumner
Receptionist - Exeter Sexual Health Service, Sexual Health Service - Exeter,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 16/04/2024 at 16:11
Published on Care Opinion at 16:11

Hi Baker1,

Thank you so much for your lovely feedback.

It is good to hear that you had such a positive experience with us.

I am really sorry to hear that you had such a painful and traumatic experience having the coil fitted and it is perfectly reasonable to feel nervous and worried about having it removed.

I am so glad that we were able to help with this and that your doctor and nurse were friendly and able to put you at ease and take that worry away.

Please don't hesitate to call us on 0300 303 3989 if we can help with anything else.

Best wishes

Judith

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