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"The need for home visits by nurses"

About: Urgent Community Response / Mid Notts Urgent Community Response Team

(as a service user),

I am 85 and have very swollen legs due to water retention and an ulcer on the right which needed regular dressing. My daughters were taking me to the surgery for this 2-3 times a week. This was exhausting as I have COPD. Also being recently diagnosed with diabetes I also had to visit the optician and the podiatrist as well as having to visit the hospital for an endoscopy, all in the same week.

We managed to get in touch with the Community Response team and they (Ali in a red uniform and Tony in a grey uniform) came out immediately and arranged for a nurse to visit the next day. She changed my dressing and arranged for further visits. A few days later I was referred to KMH with a suspected DVT. I came out of hospital on Friday and rang the district nurse service on Monday, spoke to a very helpful receptionist, explained that I wanted to resume the home visits. A nurse rang me back within 10 minutes and arranged a visit for the next day. Job done!

Very efficient, delighted.

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Responses

Response from Jon Boden, Clinical Assessor (RN), Mid-Notts Urgent Community Response, Community Health Services 2 days ago
Jon Boden
Clinical Assessor (RN), Mid-Notts Urgent Community Response,
Community Health Services
Submitted on 28/04/2024 at 19:13
Published on Care Opinion at 19:13


Hi augusttk39,

Thank you for taking the time to share your positive experience. We will ensure Ali and Tony are informed.

We hope you are recovering well - it sounds as though you've had lots to deal with.

With best wishes, Mid-Notts UCR.

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