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Amazing care

Posted By Beveridge

"Amazing care"

About: Aberdeen Maternity Hospital / Obstetrics (Maternity care)

(as the patient),

I went into labour at Aberdeen Maternity Hospital and literally within 1 hour of arriving I got news that my grandmother who helped raise me passed.

Staff not only had to deal with someone who was distressed at a long and very painful latent labour and no sleep, this added on more pressure to help keep me calm and help the labour progress.

The staff were honestly a class act every step of the way, from triage, to anaesthetists, to surgery, midwives and nurses and paediatrics. Once born my son had an infection detected early and we had to remain on the ward. Day and night staff were there for us providing much needed support and answering any questions I had, and helping me with feeding issues that cropped up.

I wish there was more I could do to acknowledge the amazing care I had, I have also submitted feedback to the Grampian NHS website. Truly the staff at Aberdeen Maternity are a credit to the NHS.

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Responses

Response from Rachael Shewan, Senior Charge Midwife, Aberdeen Maternity Hospital, NHS Grampian 2 weeks ago
Rachael Shewan
Senior Charge Midwife, Aberdeen Maternity Hospital,
NHS Grampian

Submitted on 17/04/2024 at 19:07
Published on Care Opinion at 19:07

Dear Beveridge,

Firstly, congratulations on the birth of your baby boy and I am also very sorry to hear about the passing of your grandmother.

Thank you so much for taking the time to send in such lovely feedback about your experience in AMH; staff will be so pleased to hear that they were able to make such a difference to you at such a tragic and also happy time. It really must have been very difficult indeed.

I will make sure to pass on your compliments to staff in the areas you mentioned.

Take care and thank you again for getting in touch,

Rachael.

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